Our Accessibility Statement
Accessibility at Harold Hill Florist
At Harold Hill Florist, we are deeply committed to providing an accessible and inclusive online shopping experience for every customer in Harold Hill and beyond. Our dedication to accessibility means that all customers, regardless of ability, can order from Harold Hill Florist online with ease and convenience.
Our Commitment to WCAG 2.1 AA Standards
We strive to ensure that our website adheres to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These standards are internationally recognized for making web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. By aligning with these guidelines, Harold Hill Florist works to continually provide a site that supports all visitors and enables them to use our online ordering services effectively.
Screen Reader Compatibility
Harold Hill Florist's online platform is designed to be fully compatible with popular screen readers. We regularly test our website to ensure that those using assistive technologies can navigate all sections of our site, add products to their cart, complete the checkout process, and access important information without barriers. This means that all sections, including special offers and seasonal collections, are accessible to everyone who wants to order from Harold Hill Florist online.
High Contrast and Visual Accessibility
Visual accessibility is a priority for us. Our website features a high contrast design, making text easily readable against backgrounds and helping customers with low vision or colour blindness to better access the information they need. Images are accompanied by descriptive alternative text, so that everyone can understand what is being displayed, regardless of the device or assistive technology used.
Easy Online Ordering for All Harold Hill Customers
Ensuring that every customer in Harold Hill can order flowers online with ease is at the heart of our accessibility approach. Whether you are browsing our floral collections, customising your bouquet, or completing your secure order, our website has been crafted to remove obstacles and provide a straightforward process for all users. Accessible design ensures that our services are within reach of every resident in Harold Hill.
Continuous Improvement and Feedback
Accessibility is an ongoing process at Harold Hill Florist. We regularly review our website and update it to ensure compliance with accessibility guidelines and best practices. We value the input of our customers, as it helps us create a better, more inclusive service for the Harold Hill community.
Contact Us Regarding Accessibility
If you have any difficulties using our website, or if you would like to provide feedback about your online experience with Harold Hill Florist, we encourage you to get in touch with us. Our team is always happy to hear from customers and address any concerns related to accessibility, so we can continue making our online florist services as accessible and enjoyable as possible for everyone in Harold Hill.
